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  1. Happy Helper
  2. FAQ
  3. Cancellation and fees

Cancellation and fees

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To ensure fairness and reliability for both customers and helpers, our cancellation policy is based on how far in advance a booking is canceled. Below, you’ll find answers to common questions about cancellations.

  • How does the cancellation policy work for customers?
  • Why is there a cancellation fee?
  • What if I get sick and can’t go through with the booking?
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