The calendar is the most important tool for you as a Helper to keep track on your working schedule and your bookings.
In the calendar, you can choose when you are not available to take on new bookings.
It is important that you update your calendar as often as possible to avoid receiving new bookings at times where you are not able to work.
Your free available time in the calendar is where you can receive new bookings. For example, when a booker wants cleaning on January 1st, and you have not blocked that day, the booker will be able to request you for a cleaning, although you do not want it. This results in a rejection of the booking and will give the booker a bad experience and will give you a bad ranking as a helper on the platform.
If you have overlapping and conflicting events in the future, the system will automatically warn you and show you where you have conflicts. These you must handle, and arrange a new time and date with your booker.
Remember to block your calendar when you do NOT want bookings
- also in the night time.
For instance, you can block all nights by creating a recurring event each day between 23 pm. - 7 am. This way you will avoid getting bookings at times when you do not want bookings.
How to block in your calendar:
Go to 'my calendar' and press 'set availability, where a box will appear and you can mark when you are not available.
The box will show:
Full day:
Mark entire days as unavailable. This way you can avoid getting multiple bookings on the same day if you don't want to.
You can easily mark an entire day even if you have accepted bookings.
'Repeating' can be used:
- If you are going on holiday for a week, for example, you can block the period you are away.
- If you are unable to work, for example, Monday to Wednesday between 08:00 and 14:00, due to school, another job, etc. Here you set the time periods, 1 week and which days.
- If you do not want bookings on the weekend, you can select 'all day' + 'repeating'. Then select Saturday and Sunday, and how often this blocking should repeat, for example every week (1 week). If you do not select an end date, the event will be repeated indefinitely
Finish by pressing 'save changes'.
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