The calendar is the most important tool for you as a Helper to keep track on your working schedule and your bookings.
In the calendar, you can choose when you are not available to take on new bookings.
It is important that you update your calendar as often as possible to avoid receiving new bookings at times where you are not able to work.
Your free available time in the calendar is where you can receive new bookings. For example, when a Booker wants cleaning on January 1st, and you have not blocked that day, the Booker will be able to request you for a cleaning, although you do not want it. This results in a rejection of the booking and will give the Booker a bad experience and will give you a bad ranking as a Helper on the platform.
If you have overlapping and conflicting events in the future, the system will automatically warn you and show you where you have conflicts. These you must handle, and arrange a new time and date with your Booker.
Remember to block your calendar when you do NOT want bookings
- also in the night time.
For instance, you can block all nights by creating a recurring event each day between 23 pm. - 7 am. This way you will avoid getting bookings at times when you do not want bookings.
How to block in your calendar:
Go to 'my calendar' and press 'set availability, where a box will appear and you can mark when you are not available.
You can also see "other options":
- Multiple days days: if, for example, you are going on holiday for 1 week, you can block the period you are away.
- All day: automatically mark the whole day as not available.
- Repeating: if, for example, you do not want bookings in the weekend, you can choose 'all day' + 'repeating'. Then choose how often this block should repeat, for example every week (1 week). If you do not select an end date, the event will repeat indefinitely
Finish by pressing 'save changes'.
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