Helper

My first booking

• I need more time on a cleaning / I finished earlier
• What can the booker expect of the cleaning?
• What cleaning supplies should the booker have ready?
• Being a professional (Best practice)
• What should I bring?
• Come in good time and talk with the customer

See all 7 articles

Cancellations and fees

• How does the cancellation policy work for Helpers?
• What if I am sick and cannot make it to a booking?
• What if I need to cancel due to an emergency?

My profile

• Calendar
• Freelance Terms and conditions
• My profile
• My profile is not approved?

Sign-up

• Creating a profile
• Company sign-up
• Sign-up flow

New bookings

• Internal network for bookings
• Available orders
• What should I do when I get a new booking request?

The Platform

• What are standard-premium-pro helpers?
• Platform fee
• Customer complaints - Best practice
• How does the Happy Helper platform work?

Insurance agreement with TRYG

• TRYG Insurance

Payouts

• Payout overview
• Payout period
• When will I see my payout on my account?

Invoice

• Invoice after cleaning
• What is a creditnota?

Tax

• How to report your tax
• Tax - video course

CVR and VAT (moms)

• What is VAT (Moms)?
• How to register a company (CVR registration)
• Accounting and bookkeeping
• Bank account for your company

SU

• Getting SU as a Helper

Self-service

• How do I change/cancel a booking?

Happy Helper PLUS

• What is Happy Helper PLUS?